* Your customer information (email, phone, business name, first and last name of contact, address, postal code, country and VAT number) are stored when you become a customer. This information allows us to bill you.
* If you paid using our online service, we also store the last 4 digits of your card. The full details of your credit card is stored by our payment provider Stripe (the world leader in online payment).
* You have the option to request the deletion of your data and the above information at any time (except data required y fiscal tracking rules, like your invoices).
* The Privacy Policies and GDPR referral contact for our services is: DPO or GDPR contact should be responsible for ensuring that your business complies with data protection laws and regulations. This includes: Developing and implementing data protection policies and procedures. Providing advice and guidance to your staff on data protection matters. Monitoring compliance with data protection laws and regulations. Conducting regular data protection audits and risk assessments. Responding to data protection breaches and incidents. Liaising with data protection authorities and regulators. In addition to these responsibilities, your DPO or GDPR contact should be knowledgeable about the specific data protection risks and challenges that are relevant to your business. This may include issues such as: Protecting personal data stored in electronic or physical format. Ensuring that your staff are aware of their data protection obligations. Protecting personal data during the manufacturing and distribution process. Implementing appropriate data retention policies. Ensuring that data protection rights are respected, such as the right to be forgotten. By having a dedicated DPO or GDPR contact, your concrete block manufacturing business can demonstrate its commitment to protecting personal data and complying with data protection regulations. This can help to build trust with your customers, employees, and other stakeholders, as well as protect your business from legal and reputational risks.
* The storage of collected data (see 'Information collected and used') is done in a database.
* We made one backup every week. Only 4 weeks are kept.
* Our services relies on the following subcontractors and service:
** The host of computer servers, which is ABC company. These servers are hosted in US. No customer information is communicated to this subcontractor who only provides the hardware and network layer, the installation and operation being carried out by us directly.
** The online payment service Stripe, which is used, to ensure regular payment of subscription or your invoices paid online.
* Our services runs on Linux Ubuntu systems and software. They benefit from regular security updates when the operating system editor (Ubuntu Canonical) publishes them.
* Our services are accessible in HTTPS (HTTP encrypted) only, encrypted with SHA256 certificates.
* Our technical platform are protected by various solutions.
* In case of suspicion of a theft of the data we have collected (see first point 'Information collected and used'), customers will be informed by email, at email corresponding to their customer account